Privacy Policy
Last Updated: September 27, 2025
Royalroot Professional Management Services (“Royalroot”, “we”, “our”, or “us”) respects your privacy and is committed to protecting the personal information of our clients, prospective clients, website visitors, and Royalroot Freelance Associates. This Privacy Policy explains in plain terms how we collect, use, store, and share information.
This policy applies to all interactions with our main website (https://www.royalroot.com.ng), our communication channels, and our business services.
1. Who This Policy Applies To
This Privacy Policy is meant for:
Clients and prospective clients – individuals or organizations that request or use our consulting, IT, or business services.
Website visitors – anyone browsing our website, submitting forms, signing up for newsletters, or contacting us for business purposes.
Royalroot Freelance Associates – freelancers who provide services under our platform or are engaged through the Royalroot Freelance Network.
2. Information We Collect
We only collect information that is necessary to provide our services, improve our offerings, or meet legal requirements. This may include:
Basic details: name, email, phone number, company name, and role.
Service-related information: project needs, service preferences, files or materials you provide.
For Royalroot Freelance Associates: professional background, skills, CV/portfolio, payment details for processing payouts, and ID verification if legally required.
Technical information: IP addresses, browser type, and website usage data collected through cookies and analytics.
We do not collect more than we need, and we do not request sensitive personal data unless it is required by law.
3. How We Use Your Information
Your information is used for clear, business-related purposes such as:
To deliver the services you request from us.
To respond to inquiries, consultations, or support tickets.
To manage project communication, timelines, and updates.
To create records for contracts, invoices, and payments.
To match clients with suitable Royalroot Freelance Associates.
To pay Royalroot Freelance Associates for completed work.
To comply with tax, audit, or other legal obligations.
We never sell or rent your information.
4. Legal Basis for Processing
We process personal data under one or more of the following grounds:
Consent – when you give us permission (for example, filling out a contact form).
Contract – when information is needed to deliver a service or project.
Legitimate interest – when processing is necessary for business operations like communication or service improvements.
Legal obligation – when we must keep records or share information with regulators.
5. Cookies and Analytics
We use cookies and trusted analytics tools (like Google Analytics) to understand website traffic and improve functionality.
Cookies help us remember your preferences and track site performance.
You can disable cookies in your browser, though some parts of the site may not function properly.
We only use analytics for internal improvement and not for profiling individual users.
6. Data Storage and Protection
We use industry-standard security measures to protect your data, including:
SSL encryption for all data transmitted through our website.
Restricted access to sensitive information, limited to staff who need it.
Password-protected systems and secure cloud storage.
While we take strong precautions, no online system is completely risk-free. If a breach ever occurs, we will notify affected parties promptly.
7. Sharing of Data
We share personal information only when necessary:
Within Royalroot: team members, consultants, and trusted staff who are directly involved in your project.
With Royalroot Freelance Associates: client information may be shared with an assigned associate to complete project tasks. Freelance Associates are bound by confidentiality.
With third-party service providers: such as payment processors, email platforms, or technical partners, all under strict confidentiality obligations.
Legal authorities: only if required by law, regulation, or court order.
We do not allow external parties to use your information for their own purposes.
8. Rights of Clients and Royalroot Freelance Associates
You have rights over your personal data, which include:
The right to access the information we hold about you.
The right to correct or update inaccurate information.
The right to request deletion, unless we are legally required to keep it.
The right to withdraw consent where processing is based on consent.
The right to restrict or object to certain processing activities.
To exercise any of these rights, email us at info.royalroot@gmail.com.
9. Data Retention
We only keep personal information as long as it is needed:
For clients: as long as the business relationship is active, and for a limited time afterward for records, audits, or legal requirements.
For Royalroot Freelance Associates: as long as you are registered with us, plus a retention period required for accounting or regulatory purposes.
For website visitors: data collected through forms or newsletters is kept until you unsubscribe or request deletion.
10. Third-Party Links
Our site may contain links to external websites (for example, Selar for product purchases). Please note that we are not responsible for how third parties handle your data. We encourage you to review their privacy policies separately.
11. Children’s Privacy
Our services are directed to professionals and organizations, not children. We do not knowingly collect personal data from anyone under the age of 13.
12. Policy Updates
We may revise this Privacy Policy from time to time. Updates take effect as soon as they are posted here, with the “Last Updated” at the top reflecting the most recent update.
13. Contact Us
If you have any questions about this Privacy Policy or how your data is handled, reach us at:
Royalroot Professional Management Services
Email: info.royalroot@gmail.com | info@royalroot.com.ng
