Royalroot Professional Management Services
Client Terms of Service
Effective Date: September 27, 2025These Terms of Service (“Terms”) govern the relationship between Royalroot Professional Management Services (“Royalroot,” “we,” “our,” or “us”) and any individual or organization engaging our services (“Client” or “you”). By requesting or using our services, you agree to these Terms.
1. Services
We provide consulting, digital solutions, IT support, branding, business development, and related professional services. Each project or engagement will be defined by a written proposal, agreement, or scope of work approved by both parties.
2. Payments
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An 80% non-refundable deposit is required before any work begins.
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The remaining 20% balance must be paid on delivery of the final work, or within 7 calendar days of delivery, whichever comes first.
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Payments must be made through the methods communicated in your invoice.
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Late payments may attract a 5% late fee for every 14 days overdue.
3. Revisions
We include up to two rounds of revisions within the agreed project scope. Additional revisions or changes outside scope will be billed separately.
4. Refunds and Cancellations
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Deposits are non-refundable once work has started.
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If you cancel a project midway, any completed work up to that point will be billed in full.
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If Royalroot is unable to deliver services due to unforeseen circumstances, you will receive a refund for any portion of the project not completed.
5. Intellectual Property
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Final deliverables become the property of the Client only after full payment is received.
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Royalroot retains ownership of preliminary drafts, concepts, and internal tools used during the project.
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Unless otherwise agreed in writing, Royalroot reserves the right to display non-confidential completed work in our portfolio, marketing materials, or case studies.
6. Confidentiality
Both parties agree to keep confidential any sensitive or proprietary information shared during the course of the project, unless disclosure is required by law.
7. Responsibilities of the Client
To help us deliver efficiently, Clients agree to:
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Provide accurate and timely information, materials, and feedback.
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Respond to communication within reasonable timelines.
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Secure necessary rights or permissions for content provided to Royalroot.
8. Limitation of Liability
Royalroot will deliver services with professionalism and due care. However, we are not liable for:
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Indirect, incidental, or consequential damages.
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Losses arising from factors outside our control, such as third-party platforms or service providers.
Our total liability under these Terms is limited to the amount paid by the Client for the specific project. This applies to the maximum extent permitted by law.
9. Dispute Resolution
If disputes arise, both parties will first attempt to resolve them amicably. If unresolved, the matter will fall under the jurisdiction of the laws and courts of Nigeria.
10. Termination
Either party may terminate an engagement in writing. Outstanding payments for completed work remain due.
11. Updates to Terms
Royalroot may update these Terms from time to time. The latest version will always be available on our website. Continued use of our services after updates indicates acceptance of the revised Terms.
12. Contact
For any questions regarding these Terms, you can reach us at:
Royalroot Professional Management Services
Floor 1, Behind Amphi Theatre Hall, Obafemi Awolowo Civic Centre,
Ado-Ekiti, Ekiti State, Nigeria
Phone: +234 907 202 0381
Email: info.royalroot@gmail.com
